AI Transcription & Digital Records

Turn audio into accurate, searchable compliance-ready records.

AI-powered transcription combined with human quality assurance — built for Legal, Courts, Healthcare, Insurance, and Government. Try it live below.

Live transcription demo

Live
Live mic needs Chrome or Edge. Your browser doesn't support in-browser live speech recognition — but you can switch to Upload recording, which works in any modern browser.
Choose Live mic and speak, or Upload recording to transcribe an audio file — your transcript will appear here with timestamps.
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This demo runs entirely in your browser — no audio is uploaded or stored. It illustrates the speech-to-text and summarisation layers; the production service adds speaker diarisation, human QA, formatting, and compliance controls described below.

Scope of services

A complete audio-to-record pipeline

Everything required to convert high volumes of recordings into validated, structured, and searchable digital assets.

Audio Transcription
  • Multiple audio formats (MP3, WAV, M4A, more)
  • Large-volume, high-throughput workloads
  • Multi-speaker recordings
  • English plus additional languages
Quality Assurance & Validation
  • Human review of AI-generated transcripts
  • Accuracy validation against source audio
  • Speaker identification & labelling
  • Grammar, punctuation & formatting
  • Quality scoring & audit trail
AI & Technology Stack
  • Best-in-class speech-to-text engines
  • Speaker diarisation
  • Automated summarisation
  • Document classification
  • Human-in-the-loop workflows
Deliverables
  • Editable text & PDF transcripts
  • Searchable digital documents
  • Structured metadata
  • Speaker-tagged transcripts
  • Optional summary reports
Operational Capability
  • Scalable delivery across UK & India
  • Flexible operating hours & coverage
  • Defined turnaround times
  • SLA-backed commitments
  • Dedicated or on-demand resourcing
Future-State Platform
  • Self-service customer portal
  • Audio upload & workflow management
  • Searchable transcript repository
  • Automated summaries & analytics
  • API & enterprise workflow integration
How it works

AI speed, human accuracy

A five-stage pipeline that pairs automated speech-to-text with expert human review for compliance-grade output.

1. Ingest

Secure upload of recordings in any major audio format via encrypted transfer.

2. AI transcribe

Speech-to-text with speaker diarisation produces a first-pass transcript.

3. Human QA

Reviewers validate accuracy, label speakers, and correct formatting.

4. Score & audit

Quality scoring and an audit trail confirm accuracy thresholds are met.

5. Deliver

Editable docs, PDFs, metadata, and summaries — searchable and ready.

Compliance & security

Built for regulated industries

Data security, privacy, and certification are foundational — not afterthoughts. Encryption in transit and at rest, role-based access, defined retention policies, and secure file transfer throughout.

SOC 2
ISO 27001
HIPAA
CJIS
GDPR
Encrypted transfer

Certifications shown reflect the compliance frameworks our delivery model is designed to meet. Specific certification status can be confirmed during procurement.

Industry experience

Domain expertise where it counts

Transcription and digitisation workflows tuned to the terminology, formatting, and compliance demands of each sector.

Legal & Court proceedings
Healthcare
Insurance claims
Contact centre recordings
Government digitisation
Enterprise operations
What you receive

Deliverables

Editable text transcriptsWord/Docx, ready for further editing
PDF transcriptsFinalised, formatted, distribution-ready
Searchable digital documentsFull-text indexed for instant retrieval
Structured metadataDates, speakers, duration, classification
Speaker-tagged transcriptsEach segment attributed to a speaker
Summary reportsOptional AI-generated summaries
Run a pilot with us

Send us a sample batch of recordings

We'll transcribe, QA, and return compliance-ready digital records — so you can evaluate accuracy, turnaround, and quality on your own audio.

Request a pilot
Book a free call
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